Heather Watson
Support Services Consultant
As our Support Services Consultant, Heather ensures client success by helping our customers troubleshoot and resolve issues. She is a Certified Dynamics 365 Business Central Functional Consultant and provides training solutions and support to our Dynamics 365 clients. Heather enjoys spending time outdoors and is either hiking, fishing, dirt biking, or tending to her bees in her spare time.
Certifications:
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
Fun Facts About Heather:
💬 What do you enjoy most about your job?
Guiding clients through challenging processes and helping them gain the confidence and knowledge to complete tasks independently.
💬 What's the most interesting project you've worked on?
I've found payroll implementations particularly interesting because payroll has always been one of my strengths. Seeing how all the pieces connect on the back end has been a valuable learning experience.
💬 If you weren't a consultant, what job would you want to do?
Something in holistic healing full-time—helping people through Reiki, and end-of-life doula work. Supporting others on their journeys, whether in business or in life, has always been my passion.
💬 What is the best piece of advice you've been given?
Sometimes, you just have to accept that it was a tough day and start fresh tomorrow. Nothing is worth holding onto if it ruins your peace—let it go and embrace the new day ahead.
💬 If we held an office talent show, what skill would you wow everyone with?
I could put on a live demo of juggling multiple reports, troubleshooting issues, and supporting clients—all while drinking coffee!
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