About Kwixand Solutions
Our Mission
Kwixand Solutions was founded in 2019 with a mission to provide small and mid-sized businesses the value they deserve. Founded around three main tenents: to guarantee results, foster long-term partnerships, and install a culture of continuous improvement, Kwixand Solutions helps businesses achieve successful digital transformation. As a trusted Microsoft Dynamics Partner, we work with clients across various industries to help achieve their business goals and scale with ease. With decades of experience in ERP, CRM, BI, and cloud technologies, our team of seasoned experts dive deep into the nitty-gritty of your business processes and values and work with you to develop a plan that is designed specifically for your business. What makes us stand out is the way we partner with our clients. Your satisfaction is paramount. We pride ourselves in providing results and go as far as to guarantee it!
Client First
Our clients' success is the hallmark of our business. We strive to provide value in every client interaction.
Respect & Trust
We believe in partnerships founded on mutual respect and trust. We value the diversity, talent, and time of everyone we work with.
Accountability
When we say we will do something; we make it happen. Our team will find solutions and deliver exceptional results.
Passion
We take pride in what we do and bring our all to every task, project, or interaction. We never settle for anything but the best.
Our Core Values
Why Work With Us
We will let you in on the secret to successful digital transformation: it's never about the ERP or CRM software. Whether you use Microsoft Dynamics 365 or another software vendor, most ERP software systems have similar capabilities and features. The key element behind a successful digital transformation is the people who work with you!
We strongly believe that software is only a tool. Successful transformation lies in your ERP partner's skills, knowledge, and experience. With 20+ years of experience, our leadership team has worked with hundreds of clients across industries to help optimize processes, streamline operations, and drive profitability. To support our work with you, we've chosen to leverage the Microsoft Dynamics 365 and Power Platform applications to create solutions that meet your needs and set you up for long-term success.
Personalized Level of Service
Whether you are a start up or an established brand, all our clients receive a highly personalized level of service and attention. Our lean but mighty team of dedicated ERP experts are always here for you.
Implementing ERP software can be a frustrating journey - but it doesn't have to be. We ensure you have a positive experience throughout the entire process.
Highly Focused On Your Success
We learn your business and work with you to design the processes and business management solution that will provide the best value for you and your customers.
If you do not get the promised results, we recommend you pay us only what you believe the services were worth. That is our commitment to your success.
Partners for the Long Haul
Looking for an IT partner that understands your business needs from start to end? When you work with us, we deliver results and help you meet your objectives - time and time again.
As your trusted advisor and ERP partner, we are with you for the long haul and we pride ourselves in providing on-going value to all our clients. We also offer support for every service and solution provided.
Some Amazing Clients We've Worked With
Our Leadership Team
Brian Paquette
CEO & Founder
Brian is a designated CMA professional, a Microsoft Certified Professional, and has 20+ years of experience in enterprise resource planning, systems implementation, and business intelligence, across various industries. Renowned for his deep-dive analysis and creativity around ERP design solutions, Brian has been helping businesses streamline their operations and optimize processes with technology for over 20 years.
John Rioux
Director of Sales
John has over 25 years of experience in the Enterprise Resource Planning solution space. He uses that experience to help clients create process improvements by leveraging the right technology. A background across many industries including financials, manufacturing, professional services and distribution allows John to assist SMB and Enterprise clients by solving their challenges and enabling growth with Microsoft Business Applications and the Power Platform. John spends his free time reading a great book or plucking away on a guitar.
Jens Baun
Director of Sales
With 35 years of experience with ERP and the Microsoft Platform, and certifications in Power Platform and Azure AI, Jens is always looking for ways to improve business processes and add value to any conversation around automation with a focus on finding the best possible outcome for any customer looking to improve. He is always aiming for the best solution, the best approach and the best result. Jens has been part of hundreds of implementations across the globe and is comfortable working with any size organization and with any complexity of solution. When not spending time with customers, software and colleagues - Jens is enjoying time with his dog, Harry the Boston.
Craig Day
Implementation Specialist
Craig is a certified Dynamics 365 Business Central Functional Consultant with over six years of experience implementing and supporting ERP solutions. He has strong technical and business process knowledge focusing on Microsoft Power Platform and Dynamics 365 solutions and has a proven track record of delivering dynamic and effective solutions to clients. In his spare time, he is an avid trumpet player and composer.
Peter Paquette
Implementation Specialist
Peter is a Supply Chain professional with leadership expertise in operations, production, and material planning. With over 30 years in the field, he is experienced in developing methods of monitoring all supply chain activities to create net value and a continued flow of goods and services throughout the supply chain to final delivery. Peter holds designations of CSCP and CPIM from the Association for Supply Chain Management. In his spare time, he follows European football and is involved with his local soccer leagues.
Heather Watson
Support Services Consultant
As our Support Services Consultant, Heather ensures client success by helping our customers troubleshoot and resolve issues. She is a Certified Dynamics 365 Business Central Functional Consultant and provides training solutions and support to our Dynamics 365 clients. Heather enjoys spending time outdoors and is either hiking, fishing, dirt biking, or tending to her bees in her spare time.
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Sebastian Alexander
Professional Services Manager
Sebastian has two decades of experience leading professional services teams. He is certified in Dynamics 365 ERP and Azure. With eight years in the ERP space, Sebastian applies his supply chain and manufacturing experience to design best practice-based implementation methodologies to achieve process excellence. He has a proven track record of achieving gold standard customer service in solution delivery. In his spare time, Sebastian enjoys gardening in the summer months and reading a good book by the fire in winter.
Graciela Martinez
Process Automation Consultant
Graciela specializes in Business Process Automation and uses Office 365 and Azure to help clients make the most of their Microsoft 365 Subscriptions. She is a Certified Microsoft Professional and uses her financial background and technical skills to develop and implement solutions that meet and exceed business needs. She's also a huge Harry Potter fan and enjoys revisiting the books and movies ever so often!
Tarana Rana
Content Marketing Specialist
As the Content Marketing Specialist, Tarana divides her time between content strategy, content development, branding, and other digital marketing initiatives to educate potential customers on the services and solutions Kwixand has to offer. When she's not pouring over SEO reports or writing eye-catching ad copy, she's probably reading, planning her next trip, or out to afternoon tea.
Alex Mackenzie
Digital Marketing & Lead Generation Specialist
Alex is an experienced marketing professional and writer focused on creating accessible and engaging content to help Kwixand clients and potential customers understand the full benefits of implementing an ERP using Microsoft Dynamics 365 Solutions. Alex spends their free time creating abstract artwork, tending their planter pot garden, and racking up high scores in their favorite video games.
FUN FACT
Where Does the Name "Kwixand" Come From?
Kwixand is a play on the word 'quicksand'. When businesses suffer from inefficient processes or outdated technology, it can feel a bit like you are steadily sinking all the time. Inefficient processes are like a sinkhole; they can be difficult to break from once a business is stuck. Kwixand Solutions helps businesses break free from inefficiencies and uses creative solutions to optimize business processes overall. From the beginning, we felt strongly about helping businesses transform their operations as a whole, and setting them up for long-term success.